Sinopsis
If you ask managers to describe their most frequent or troublesome problems, the answers you get tend to exhibit a common theme. The managers most often describe people problems. They talk about their bosses’ poor communication skills, employees’ resistance to a company reorganization, and similar concerns. It may surprise you to learn that only recently have courses in people skills become an important part of business school programs.
Until the late 1980s, business school curricula emphasized the technical aspects of management, focusing on economics, accounting, finance, and quantitative techniques. Course work in human behavior and people skills received relatively less attention. Over the past three decades, business school faculty have come to realize the significant role understanding human behavior plays in determining a manager’s effectiveness; required courses on people skills have therefore been added to many curricula.
Content
- Chapter 1 Introduction to Organizational Behavior
- Chapter 2 Diversity in Organizations
- Chapter 3 Attitudes and Job Satisfaction
- Chapter 4 Emotions and Moods
- Chapter 5 Personality and Values
- Chapter 6 Perception and Individual Decision Making
- Chapter 7 Motivation Concepts
- Chapter 8 Motivation: From Concepts to Applications
- Chapter 9 Foundations of Group Behavior
- Chapter 10 Understanding Work Teams
- Chapter 11 Communication
- Chapter 12 Leadership
- Chapter 13 Power and Politics
- Chapter 14 Conflict and Negotiation
- Chapter 15 Foundations of Organization Structure
- Chapter 16 Organizational Culture
- Chapter 17 Organizational Change and Stress Management
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