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Download PDF Design Management For Architects Second Edition by Stephen Emmit



Sinopsis

Architects play a pivotal role in the delivery of value to their clients, building users and community alike. The unique value architects add to their clients’ lives and businesses is grounded in an ability to deliver something that their competitors cannot: design vision. Design ability is, however, not enough in a highly competitive market as clients seek suppliers who can provide a professionally managed service, effectively and quickly. This means that architectural practices need to constantly monitor the business environment in which they operate and continually improve the way in which they approach the business of design. Design management plays a crucial role in this regard, helping professional design offices to deliver a consistent level of service, which in turn helps the business to secure a continual flow of finance, return a profit on its projects and provide a platform for creating great architecture. However, there may be some doubts in the minds of architects as to the true value of management to their profession. Therefore, this introductory chapter seeks
to explain why management and design management is so important to the modern architectural business. This helps to provide some context to the chapters that follow.

Content

  1. Why management?
  2. Why design management?
  3. The role of the design manager
  4. Taking on the role
  5. Scope of the book
  6. Part One : Managing Creative Projects
  7. Chapter Two : The Business of Projects
  8. Understanding projects
  9. Quality
  10. Time control
  11. Cost control
  12. Design control
  13. Assessing value and risk
  14. Procurement and influence
  15. Interaction within projects
  16. Project frameworks
  17. The project-to-office interface
  18. Chapter Three : Establishing the System Architecture
  19. Starting as you mean to go on
  20. Team assembly
  21. Selection criteria
  22. Communicating to achieve objectives
  23. Managing meetings effectively
  24. The project-to-office interface
  25. Chapter Four : Exploring Client Value
  26. Understanding the briefing phase
  27. Approaches to briefing
  28. Understanding the client
  29. Establishing value parameters
  30. The written brief
  31. Reviewing the brief
  32. The project-to-office interface
  33. Chapter Five : Creating Design Value
  34. Collaborative design
  35. Detailing the design
  36. Design conversations
  37. Design critiques, charettes and reviews
  38. Programming and coordinating design work
  39. Approvals and compliance
  40. Coordination of production information
  41. The project-to-office interface
  42. Chapter Six : Realising Design Value
  43. Getting involved
  44. Working with the contractor’s design manager
  45. Programming
  46. Interaction during construction
  47. Misunderstanding and conflict
  48. Requests for information and design changes
  49. Closing out projects
  50. The project-to-office interface
  51. Chapter Seven : Evaluation and Learning
  52. Lifelong learning
  53. Learning from projects
  54. Learning from the product
  55. Evidence-based learning
  56. Reflection in action
  57. Action research and learning
  58. The project-to-office interface
  59. Part Two : Managing Creative Organisations
  60. Chapter Eight : The Business of Architecture
  61. Architectural practice
  62. The professional service firm
  63. Clients and the market for services
  64. Management of the business
  65. Market analysis
  66. The office-to-project interface
  67. Chapter Nine : Managing Creative People
  68. Getting the balance correct
  69. Office culture
  70. Psychological wellbeing
  71. Recruitment and retention
  72. Skills development
  73. The office-to-project interface
  74. Chapter Ten : Managing the Design Studio
  75. A creative space
  76. The project portfolio
  77. The design manager’s role
  78. Models of design management
  79. The traditional model
  80. The sequential model
  81. Managing design effort
  82. Identifying good habits and eliminating inefficiencies
  83. The office-to-project interface
  84. Chapter Eleven : Communication, Knowledge Sharing and Information
  85. Management
  86. Communication within the office
  87. Communication with other organisations
  88. Effective communication strategies
  89. Knowledge retention and sharing
  90. Information management
  91. Preparation of information
  92. Implementing an IT strategy
  93. The office-to-project interface
  94. Chapter Twelve : Financial Management
  95. Cash flow and profitability
  96. Sources of income
  97. Fee bidding and negotiation
  98. Invoicing and cash flow
  99. Controlling expenditure
  100. Financial monitoring and evaluation
  101. Crisis management
  102. The office-to-project interface
  103. Chapter Thirteen : Attracting and Retaining Clients
  104. Promoting a brand image
  105. The client’s perspective
  106. The architect’s perspective
  107. Communicating with clients
  108. Promotional tools
  109. Architects’ signboards
  110. Managing marketing activities
  111. The office-to-project interface
  112. Further Reading
  113. Architectural Management
  114. Design Management
  115. Practice Management
  116. Project Management



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